Is Southwest Airlines Responsible for a Delay? You’ve probably heard about flight delay compensation and wondered how it works. What is it and how can you apply for it? Unfortunately, not all airlines are the same when it comes to dealing with disruptions in their services. Southwest airlines offer compensation to passengers for delayed flights.  Some are much more lenient when it comes to compensating their customers than others. This article explores what exactly flight delay compensation is, whether or not Southwest Airlines will give you money if your flight is delayed, and how you can claim money if they don’t. Southwest flight delay compensation policy compensates passengers for delayed flight due to any reason i.e, bad weather , technical problem , staff issues .